Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Order Custom Prescription Lenses
2: Choose Lenses At the Below Buttom!
Customer Reivew:
⚠️ Coupon Vanished, Order Canceled: My Online Shopping Nightmare! 😠
I am writing this to warn others about my truly terrible online shopping experience. What was supposed to be a simple purchase turned into a frustrating ordeal, showing me why this seems like a shady business to buy from. I had received a coupon for 45% off, and it showed as applied, but after confirming my purchase, it vanished from my receipt. When I contacted customer service, they actually assumed I never put in the coupon code! I had to prove it with a screenshot. But the nightmare didn't end there: they cancelled my order, even though I'd paid an extra $19 for 2-day shipping, delaying everything. This whole situation compelled me to leave a review and demand answers from their customer service.
Customer: I'm calling about order #[OrderNumber]. I had a 45% off coupon that showed applied, but it wasn't on my final receipt. When I tried to resolve it, you cancelled my order, which I'd paid extra for 2-day shipping on. CS Rep: I understand this is very frustrating, and I sincerely apologize for the trouble you've experienced with your coupon and the order cancellation. Let me look up your order details right away. Customer: This is ridiculous. Why would you assume I didn't enter the code, and then cancel an order I paid for expedited shipping on, only to delay it further? It feels like a very shady business practice. CS Rep: I completely empathize with your concerns. There appears to have been an error in how the coupon was processed and a subsequent system issue leading to the cancellation. We never intend to assume our customers are untruthful, and I'm very sorry that was your experience. Customer: So, what are you going to do about the missing discount and the delayed shipping I paid extra for? I need my glasses, and I paid for them to arrive quickly, with the discount I was promised. CS Rep: I can reprocess your order immediately, ensuring the 45% discount is applied correctly this time. As for the expedited shipping, I will refund the $19 fee you paid and upgrade the shipping on this new order to the fastest available at no additional cost to you, to minimize any further delay.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap and to highlight the importance of transparent business practices.
✨ From Online Shopping Nightmare to Mozaer.com Dream: Faith Restored! 🤩
After experiencing such unparalleled comfort and a distinctive style that truly sets me apart, I simply had to share the secret. It's not just about clearer vision; it's about making a statement that resonates with authenticity and craftsmanship. If you're looking to elevate your eyewear game and embrace a unique blend of tradition and modern elegance, these Ox Horn Glasses Frames are an absolute game-changer. Discover the difference quality and natural beauty can make to your everyday look. I'm still fuming over my last online glasses purchase 😤. What started as a simple order with a 45% off coupon turned into a frustrating ordeal. The discount vanished from my receipt, and when I contacted customer service, they actually assumed I never put in the code! Then, they cancelled my order, even though I'd paid extra for 2-day shipping, delaying everything. It felt like a truly shady business practice, and I was so disappointed 😭.
After that nightmare, I was really hesitant to buy glasses online again. But I desperately needed a new pair, and I started looking for a company known for transparency and quality, hoping to avoid a similar trap 🤔. That's when I discovered Mozaer.com. I saw so many positive reviews about them. One review particularly stood out, saying: 'Great Place to get specs. Super helpful and stand behind their work.'
My experience with Mozaer.com was a complete breath of fresh air ✨. From the moment I browsed their site, the process was incredibly smooth. Their customer service was excellent, answering all my questions without any fuss. The product quality, especially for my new reading glasses for men, is exceptional – the unique texture of the ox horn frames feels luxurious and durable. It’s clear they value their customers and offer genuine value for money. I finally found a trustworthy place to get my eyewear! I'm so pleased with my purchase and the transparent experience, it restored my faith in online shopping! 😃
评论
发表评论