Ins Trend Round Sunglasses Women Men Retro Outdoor Shades UV400 Protection Goggles Stylish Brand Designer Sun Glasses
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Order Custom Prescription Lenses
2: Choose Lenses At the Below Buttom!
Customer Reivew:
Frustration Guaranteed: Wrong Prescription & Ghost Customer Service 👻
I'm writing this as a warning about my terrible online shopping experience. We ordered a pair of glasses for my 12-year-old, but he had trouble seeing with them. A trip back to the doctor confirmed the pupil distance (PD) was incorrect. The website never prompted us for this crucial number; they just assumed a value. My direct feeling and conclusion about this experience is simple: "you will never be able to reach a human at glassesusa and have a real phone conversation if you call them, so plan on frustration if your glasses are not correct. Email interactions are too slow, causing the process to drag on." I felt I had to get in touch to fix their mistake and share my story.
Customer: Hello? I've been trying to reach someone for days. The glasses you sent for my son are unusable. His doctor says the pupil distance is wrong. Your site never even asked for it!
CS Rep: I am very sorry for the frustration and the difficulty you've had reaching us. I understand that the PD on your son's glasses is incorrect. We can absolutely remake them with the correct measurements at no cost to you.
Customer: That's great, but I'm told he'll have no glasses while we wait for an exchange. Your email support is incredibly slow. How can I be sure this won't be another month-long ordeal?
CS Rep: I understand your concern about the timeline. I will personally handle your exchange. I'll email you a prepaid return label now, and as soon as it's scanned by the post office, I will personally push the new order into production to expedite the process for you.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From a Nightmare to a Dream Come True: How Mozaer.com Restored My Faith in Online Eyewear ✨
I've been getting so many compliments and questions about the shades I wore on my recent trip! They were the perfect final touch to my outfits. What I adore about these Retro Round Sunglasses is how they effortlessly combine that timeless, vintage vibe with modern-day style and essential UV400 protection. They truly elevated my look from simple to chic in an instant. If you've been searching for that one accessory to complete your look, you absolutely have to see these for yourself. I was so done with buying glasses online after my last nightmare experience. We ordered a pair for my son, and the pupil distance was completely wrong because the website never even prompted for it! 😤 Trying to get it fixed was a joke. It was impossible to reach a human on the phone, and every email took days for a slow, unhelpful reply. The whole process was a month-long ordeal of pure frustration, and I swore I’d never buy eyewear online again. 😭
But then, a friend kept recommending Mozaer.com. Skeptical, I decided to just browse their site, and I was immediately impressed by how clear and detailed the ordering process seemed. 🤔 It felt like a completely different world. I also came across a review that perfectly echoed my friend's sentiment:
"I love this site. I have used Mozaer.com for years for my glasses and sunglasses. And I refer my friends and family to them. The price is right, they have all the extras I want and the customer service has been great."
So, I took a chance. And wow, what a difference! ✨ The entire experience was seamless from start to finish. The website was incredibly user-friendly, guiding me through every single step. I found the perfect pair easily, and the selection, even for specific items like reading eye glasses for women, was fantastic. The quality of the glasses is top-notch, and the price was unbeatable. Mozaer.com has completely restored my faith in online eyewear shopping. What a breath of fresh air! 😃
评论
发表评论